The case for documenting the obvious

Tribal knowledge is the most expensive kind because nobody sees the cost until the tribe member leaves.

The 30-second documentation habit

Every time you do something for the second time, write it down. Not a polished doc. A bullet list. Where it happened, what you did, what worked.

Where to put it

The platform matters less than the search and the discipline. The single best test: a new hire on day three can find the answer to "what is the WiFi password at the satellite office" in under one minute.