How a city of 7,000 modernized its entire IT stack in 18 months
A municipal IT modernization story. How a small Mountain West city replaced aging infrastructure across 18 months without service disruption.
— Tag
#Field Notes
All posts tagged Field Notes.
Public Sector
Cloud
Why the cloud is not always the answer
The cloud is great. It is not universal. Workloads that still belong on-prem and how to think about the choice.
Networking
Switching out a switch without taking down the office
A practical guide to replacing a network switch in production with minimal disruption. Preparation matters more than the swap itself.
Engineering
Designing internal tools that people will actually use
Internal software lives or dies on adoption. Most of it dies. Lessons from building tools that people actually use.
Public Sector
County IT and the federation question
Counties wrestle with whether to federate IT across departments or keep them separate. There is no universal answer, but there is a useful framework.
News
Three years in: what we got right and wrong
Three years of growing an MSP across the Mountain West. An honest retrospective on what worked and what did not.
Managed IT
The first six months of an MSP relationship
The first six months of an MSP relationship is more about establishing trust than fixing problems. Here is what good looks like.
Networking
Inheriting a network you did not design
Taking over an existing network is more archaeology than engineering. The first 90 days are about understanding before changing.
Engineering
What we look for in a software project before we say yes
Not every software project should be built. Here is the discovery conversation we have before we agree to build something.